Effective Date: 1/1/2024

Privacy Policy:

Thank you for visiting AGIOS! We are committed to protecting your privacy and ensuring a secure online shopping experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. *Information We Collect:*
- Personal Information: We may collect your name, email address, shipping address, and payment details when you make a purchase.
- Browsing Information: We gather non-personal information such as your IP address, browser type, and device information to enhance your browsing experience.

2. *How We Use Your Information:*
- Order Processing: We use your personal information to process and fulfill your orders.
- Communication: With your consent, we may send promotional emails and updates about our products. You can opt-out at any time.
- Improve User Experience: We analyze non-personal information to enhance our website's functionality and tailor it to our users' preferences.


3. *Data Security:*
- We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
- Payment transactions are encrypted using Secure Socket Layer (SSL) technology.

4. *Third-Party Links:*
- Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies.

6. *Children’s Privacy:*
- Our services are not directed towards individuals under the age of 13. We do not knowingly collect personal information from children.

5. *Your Choices:*
- You have the right to access, correct, or delete your personal information. Contact us at agiios.apparel@gmail.com for assistance.
- You can opt-out of receiving promotional emails by following the unsubscribe instructions provided.

6. *Changes to Privacy Policy:*
- We reserve the right to update our Privacy Policy. Any changes will be posted on this page with the effective date.

By using our website, you agree to the terms outlined in this Privacy Policy. Thank you for trusting AGIOS.

 

Return Policy:

1. *Returns:*

- We accept returns within 30 days from the date of purchase.
- To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. To initiate a return, please please contact our customer service team at agiios.apparel@gmail.com with the subject line Return Request. 

2. *Refunds:*
- Once your return is received and inspected, we will process a refund to the original payment method.
- Please allow 5-7 days for the refund to be reflected in your account.

3. *Exchanges:*
- If you received a defective or damaged item, we will replace it with an identical item or provide a store credit.
- To initiate an exchange, please contact our customer service team at agiios.apparel@gmail.com with the subject line Exchange Request. 

4. *Return Shipping:*
- Customers are responsible for return shipping costs, except in cases of defective or damaged items.
- We recommend using a trackable shipping service for returns to ensure your item is received.

5. *Refused or Undeliverable Packages:*
- If a package is refused or deemed undeliverable, the original shipping charges will be deducted from the refund.

8. *International Returns:*
- International returns are subject to the same policy, with customers responsible for return shipping costs.

By making a purchase with AGIOS, you agree to abide by our Return Policy. We appreciate your business and aim to make your shopping experience enjoyable.

Terms and Conditions:

1. *Acceptance of Terms:*
- By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.

2. *Product Information:*
- We make every effort to display accurate product information, including prices. However, we reserve the right to correct any errors and may modify product details without notice.

3. *Order Acceptance:*
- Your order is an offer to purchase our products. We reserve the right to accept or decline any order for any reason.

4. *Payment:*
- All payments are processed securely. Payment must be received in full before order processing.

5. *Shipping:*
- Shipping times and costs are provided during the checkout process. This information is calculated and provided by third parties. We are not responsible for delays or additional costs due to unforeseen circumstances.

6. *Intellectual Property:*
- All content on our website, including images, logos, and text, is the property of AGIOS and protected by intellectual property laws. You may not use or reproduce any content without our express permission.

7. *Limitation of Liability:*
- We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or products.

8. *Changes to Terms and Conditions:*
- We reserve the right to update our Terms and Conditions. Any changes will be posted on this page with the effective date.


AGIOS

agiios.apparel@gmail.com

"Celebrating Coptic Heritage"

Effective Date: 1/1/2024